Privacy Policy

Who We Are

Vexalloy Luxonir operates an online educational platform focused on mobile game architecture. We're based in Fort Erie, Ontario, and we serve students across Canada who want to learn about game development.

Our contact information:

• Address: 31 Jarvis St, Fort Erie, ON L2A 2S3, Canada
• Phone: +18197974919
• Email: [email protected]

What Information We Collect

We collect different types of information depending on how you use our platform. Some of it you give us directly, while other data gets collected automatically as you browse.

Information You Provide

When you sign up for our programs or contact us, you might share:

• Your name and email address
• Phone number if you choose to provide it
• Payment details when enrolling in courses
• Educational background and career goals during applications
• Messages you send through our contact forms

Automatically Collected Data

Our website collects some technical information to function properly:

• IP address and general location data
• Browser type and device information
• Pages you visit and how long you stay
• How you found our website
• Course progress and completion status for enrolled students

How We Use Your Information

Your data helps us run our education platform and improve your experience. Here's what we do with it:

• Process your enrollment in courses and programs
• Send you course materials and educational content
• Answer your questions and provide support
• Improve our curriculum based on student progress patterns
• Send occasional updates about new programs (you can opt out anytime)
• Comply with Canadian education and business regulations

We won't sell your personal information to third parties. That's not how we operate.

Sharing Your Information

We keep your data pretty close to our chest, but there are a few situations where we share it:

Service Providers

Some trusted companies help us run our platform. They might see your data while providing services like payment processing, email delivery, or hosting our website. These providers are bound by strict confidentiality agreements.

Legal Requirements

If Canadian law requires us to disclose information (like in response to a court order), we'll comply. We might also share data to prevent fraud or protect the safety of our students and staff.

Business Transfers

If Vexalloy Luxonir merges with another company or gets acquired, your information would transfer to the new owner. We'd notify you if this happens.

Your Rights Under Canadian Law

Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act), gives you specific rights over your personal data.

Access and Correction

You can request a copy of the personal information we hold about you. If something's wrong or outdated, let us know and we'll fix it within 30 days.

Data Portability

Want to take your data elsewhere? You can request an export of your information in a commonly used format.

Deletion Requests

You can ask us to delete your personal information. We'll honor this request unless we're legally required to keep certain records (like transaction history for tax purposes). Course completion records might need to be retained for educational accreditation purposes.

Withdrawal of Consent

You can withdraw your consent for us to use your information at any time. This might affect your ability to access certain platform features or continue with enrolled programs.

How We Protect Your Data

Security isn't just a checkbox for us. We use industry-standard measures to keep your information safe:

• Encryption for data transmission and storage
• Regular security audits of our systems
• Limited employee access to personal information
• Secure payment processing through certified providers
• Regular backups stored in secure, encrypted locations

That said, no online system is completely invulnerable. We do our best, but we can't guarantee absolute security.

How Long We Keep Your Data

We don't hold onto your information forever. Here's our general approach:

• Active student data: Kept for the duration of your enrollment plus two years
• Course completion records: Retained for seven years for accreditation purposes
• Payment information: Stored for seven years to comply with Canadian tax laws
• Marketing contact data: Kept until you unsubscribe
• Website analytics: Aggregated and anonymized after 24 months

After these periods, we either delete your data or anonymize it so it can't identify you anymore.

Cookies and Tracking

Our website uses cookies (small text files stored on your device) to function properly. Some are essential for basic features, while others help us understand how people use our site.

You can control cookies through your browser settings. Blocking all cookies might affect your experience on our platform, though.

We use analytics tools to see which pages get the most traffic and where students might be struggling with course content. This data helps us make the platform better for everyone.

Third-Party Links

Our website might link to external resources, tools, or references related to game development. We're not responsible for the privacy practices of these third-party sites. Check their policies before sharing personal information with them.

Changes to This Policy

We review and update this privacy policy periodically. If we make significant changes, we'll notify active students by email and post an updated version on our website with a new "Last Updated" date.

For minor updates (like clarifying existing practices), we'll just update the policy without sending notifications. It's worth checking back occasionally if you're curious.

Questions or Concerns

Privacy policies can be dry reading. If something's unclear or you have questions about how we handle your information, reach out to us. We'd rather clarify things than have you wondering.

If you're not satisfied with our response to a privacy concern, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada.